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MDConsults is a highly dynamic, versatile and customizable solution for Teleconsultations. It provides easy web-based access for live and store-and-forward telemedicine, thus extremely useful for services, such as Medicine, Surgery, Pediatrics, Psychiatry, Pathology, Dermatology, Radiology and Ophthalmology. Mobile application of MDConsults makes telemedicine highly accessible to all the users. MDConsults can be used in small and large health facilities, and in the community settings. The software ensures security and easy integration with other standardized health software.

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FAQs

Features of MDConsults

1.1 How is MDConsults different from other Telemedicine solutions?
MDConsults incorporates store-and-forward telemedicine, image management, and live consultations on a single platform for a complete telemedicine experience. The program works independent of hardware and connectivity.
1.2 Is MDConsults a standardized Telemedicine platform?
MDConsults follows major health care IT standards like HL7 and DICOM. The software is also compatible with HIPAA (Health Insurance Portability and Accountability Act).
1.3 What are the bandwidth requirements for MDConsults?
Store-and-Forward Telemedicine can work in as low as 100 Kbps, while Live Consultation can work at 256 Kbps. For quality video conferencing, we recommend 1 Mbps bandwidth.
1.4 How is MDConsults a complete Telemedicine solution?
MDConsults provides a 2 tier model (web and mobile based applications) for both health providers and patients. It has features such as store and forward, image management, and live consultation. MDConsults connects patients, primary health providers, and specialists on a single platform.
1.5 Does MDConsults use open-source platforms?
Yes, MDConsults is developed using PHP programming and MySQL databases. The mobile version uses Android platforms. The basic version of MDConsults is also available as a Free and Open Source version on Source Forge with limited features.

Purchase of MDConsults

2.1 What licensing packages are available for MDConsults?
MDConsults provides several licensing packages depending on your needs. These packages can be renewed every year. Please find more details on Pricing.
2.2 Where can the MDConsults licenses be purchased?
MDConsults licenses can be purchased from the web application directly or through local distributors in your country. You may also contact support@mdconsults.org directly if a distributor is not available in your area. See details on Pricing.
2.3 Where can the MDConsults application be purchased?
The MDConsults app for health providers and patients can be downloaded free of cost from the Google Play Store and App Store.
2.4 How do I connect my MDConsults app with a hospital for teleconsultation?
The hospitals that intend to provide teleconsultation will provide their users a telemedicine network code which needs to be entered into their personal applications. This will connect them to the hospitals.

Installation of MDConsults

3.1 How can I install MDConsults on my computer or mobile?
MDConsults is a web based telemedicine solution available on mdconsults.org. You do not need any installation for MDConsults. In order to avail all the features, your browser needs to be updated and with all required plugins. You can download the MDConsults mobile application from the Google Play Store or App Store. The application requires Android version 4.2.1 or higher to operate with full functionality.
3.2 Where is MDConsults hosted and where does the data gets stored?
MDConsults is hosted by a Cloud service in the USA. A hosted version of MDConsults is also available if you are interested in hosting your data locally. Please contact our support team at support@mdconsults.org for more information.
3.3 Can I host MDConsults on my local server?
Yes, MDConsults can be hosted on your local server if you have your own host. If you have your own cloud, MDConsults can host with your domain.
3.4 Can I store my data on the local server?
Yes, data can be locally stored if you have your own server or data center.

Troubleshooting with MDConsults

4.1 Who should I contact for troubleshooting with MDConsults?
For support, you can contact your local distributor or approach the support team of MDConsults at support@mdconsults.org
4.2 What do I do if the problem is not solved by the distributor?
You can ask your distributor to connect you to the support team of MDConsults. You also have the choice to contact the support team directly via email at support@mdconsults.org or on Skype: support.mdconsults